Encouraging Employee Engagement with Lean Leadership - Session 2

DESCRIPTION

“The Science of Workforce Engagement” is based on the scientific application of sound theories of human behavior, leadership, and workplace needs. Applying "the science" will fuel the “engagement system” and its seven subsystems, allowing each person to perform to their maximum and become the best version of themselves at work. The manifestation that science is being applied is how the organization uses PDCA (plan, do, check, act), the 4CoE (four competencies of execution), and the six questions of continuous improvement in all activities. The essential skill set needed for all managers is to understand, accept, and execute the seven skills of lean leadership. When this is done, you can create an environment where it is possible for everyone to perform to their very best. The managers are the only ones with the power to make the needed changes. Using “The Science of Workforce Engagement” is not a matter of skill but a matter of management will. They must recognize that while their prior inaction may have been problematic, their future actions will dictate the path to success. It is all about management; the rest is just details.

HOST COMPANY

Quality Consultants specializes in applying the Toyota "Respect for People" concept, which in leanspeak is workforce engagement. We particularly welcome those firms struggling to make the transformation and those who have tried and were less than successful. https://www.qc-ep.com/

PRESENTER

Lonnie Wilson holds a degree in chemical engineering from Washington State University. He worked for Chevron Oil, where he spent 20 years in manufacturing management, including managing the engineering, operations, planning, environmental, and maintenance functions in 3 different refineries. He was also an in-house problem-solving expert and traveled extensively in that capacity. Wilson started Quality Consultants in 1990. Its clients include firms in manufacturing, education, health care and other service sectors. Quality Consultants serves small firms as well as Fortune 500 firms in North, South, Central America and China.

Wilson is a certified Master Black Belt and Six Sigma instructor and an expert in lean manufacturing techniques and applications. He not only instructs management professionals in the applications of these lean techniques, but he is also an on-the-floor and in-the-boardroom implementation professional. His focus is to assist firms struggling with cultural transformations and managers who have worked hard yet were not able to transform their company into a lean enterprise.

His books include “How to Implement Lean Manufacturing” (McGraw Hill, 2009,2015), which has been used as a textbook in 14 colleges and universities, including Beijing University, which facilitated the translation into Mandarin Chinese. He also wrote, “Lean Refining – How to Improve Performance in the Oil Industry” (Industrial Press, 2017) and “Sustaining Workforce Engagement-How to Assure Your Employees are Healthy, Happy and Productive" (Productivity Press, 2019). His most recent book is “Enlarging Your Problem-solving Footprint” (Wilson, 2021). In addition to his consulting practice, Wilson has taught quality and certification classes for ASQ. He also taught statistics and small group problem-solving at the University of Texas at El Paso. And for the last several years, he has been a guest lecturer in their MBA and executive MBA programs. He is currently working with Washington State University to develop their engineering and technology management degree program at the master’s level.

Learn more and register here.